Collection, use and sharing of data: We take your privacy seriously and will only collect, retain and use the minimum data we believe is necessary in order to sell and deliver our services and to allow us to run our business effectively. Data will be a combination of publicly available data, data you have provided, data provided by others. Much of our activity will take place according to the principle of legitimate interest; for the full and current explanation, visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legitimate-interests

We will only share data on an as a when needed basis with members of our team in the course of our work; this may occasionally include 3rd parties such as those who provide IT and CRM support services, our accountants who provide financial support services, those who provide various sales and marketing support services to us and our practitioners who deliver our services.

We do not share, sell or rent data to other companies for marketing purposes. If our business is sold, however, it may be included as part of a sale although please be reassured that any buyer must only use the data for the same or similar purposes and you would still be protected; your consent would also have to be obtained for any new purposes.

We will endeavor to keep all retained data up to date although your rights include access, rectification, even deletion of data we are holding; if you would like to do so, please contact us.

Security of data: We have security measures and practices in place designed to protect any data collected; these include up-to-date anti-virus and anti-malware software and passwords. Unfortunately, no data transmitted via the internet or email can be guaranteed as 100% secure; whilst we will do our best to protect you and your data, you must take appropriate measures too.

Cookies and Analytics: As per common practice, our website uses cookies. These help us improve how the website works and how quickly visitors find the information they are looking for so they are as much for your benefit as ours. Find out more on our cookies page.

Communication: In order to sell and deliver our services and allow us to run our business effectively, we will communicate with you by various means including post, email, phone and text appropriate to the purpose. For example, concise information about something we genuinely believe may be of specific interest or value to you may be posted to you.

If, however, you prefer that we do not contact you for any reason, you have the option to opt-out at any time, just get in contact with us.

Jurisdiction: Our website and this Privacy Policy was created in England and Brooks Chiropractic is a company in England. Any issues, disputes or claims (whether contractual or non-contractual) arising out of or in connection with it or its subject matter or formation shall be governed by and in accordance with the laws of England and Wales. The English Courts will have exclusive jurisdiction to deal with any dispute which has arisen or may arise out of, or in accordance with, our website and/or this Privacy Policy.

Questions/Queries: If you have questions or would like to bring any matter to our attention, please contact us.

For further information about your data protection rights and obligations, please visit www.ico.org.uk